Damor Rent a Car
Terms

Rental Conditions

Please read our rental conditions carefully before booking a vehicle. If anything is unclear, contact us — we’re happy to explain.

These conditions are a general summary intended for convenience. The full, binding rental agreement is provided at the time of booking and signed at vehicle pickup.

1. Driver requirements

  • Minimum age: 21 years (some categories: 25 years).
  • Valid driving licence held for at least 2 years.
  • Valid ID card or passport must be presented at pickup.

2. Deposit & payment

  • A refundable deposit may be required at vehicle handover.
  • Accepted payment: cash or major credit cards.
  • The deposit is refunded after the vehicle is returned in the agreed condition.

3. Insurance

  • All vehicles include basic insurance (CDW) and theft protection (TP).
  • An excess applies in the event of damage or theft.
  • Optional Super CDW with reduced excess is available.

4. Fuel policy

  • Vehicles are delivered with a full tank and must be returned full.
  • If returned with less fuel, the missing fuel and a refuelling fee will be charged.

5. Mileage

  • Unlimited mileage within Croatia is included as standard.
  • Cross-border travel may require prior approval and an additional fee.

6. Cross-border travel

  • Travel to neighbouring countries (Slovenia, BiH, Hungary, Italy, etc.) requires prior written approval.
  • Some countries are excluded for insurance reasons — please ask before booking.

7. Pickup & return

  • Free pickup and return within the agreed location during working hours.
  • Out-of-hours or special-location service is available on request for an additional fee.

8. Cancellation

  • Free cancellation up to 48 hours before pickup.
  • Late cancellations or no-shows may be charged according to the booking terms.

9. Vehicle use

  • Smoking and transporting animals without prior approval is not allowed.
  • The vehicle must not be used for racing, off-road driving, or commercial transport.
  • Any traffic fines or tolls during the rental period are the renter’s responsibility.

10. Damage & accidents

  • In case of an accident, the police must be called and a report obtained.
  • Notify Damor Rent a Car immediately so we can assist you.
  • Failure to report an incident may result in loss of insurance coverage.

Last updated: June 2026